My first day of beauty school was December 2003 and I graduated March 2005. My classmates and I were one of the first groups of students that had Natural Hair as a module. We were given a textured mannequin and were taught how to press hair using the straightening comb, braid, and add weave on this mannequin. At the time relaxer free hair wasn’t as popular. There was literally just that handful of clients that had never had one and relied totally on the hot comb and the professional.

Now fast foward to 2017……

I am have been doing relaxer free hair for 9 years but these last 3 years I have been introduced to a new wave of clientele. They are full of concoctions hunny. They mixing air, avocados, eggs, peppermints, and laffy taffy.


Recently I had a new client come in and during our consultation I learned that she begin growing out her relaxer about six months ago. Her main goal was to strengthen the integrity of her hair because she loves hair color but with a relaxer her hair was breaking. SO to sum it all up she rather have color than relaxer. My follow up question was: What have been using on your hair during your transition? She had lots to say! My last and final question was: WHY SO MANY?  She was mixing her whole spice cabinet on her hair, waiting and watching for a miracle in the mirror.

Castor Oil, Argan Oil, Olive Oil, Peppermint Oil, Avocado Oil, and Coconut Oil(check previous post about this)

In my research I have found that majority of them have the same three promises: MOISTURE! REPAIR! STRENGTH!

Soooooo why use all 100 of them together. SIS pick one and save your money.

Castor Oil: Moisture +Growth Stimulation

Argan Oil: Moisture Tames Frizz +Fly Aways+ Vitamin A and E

Avocado Oil: Healthier to eat. Works best from the inside out.

Peppermint: anti microbial + anti inflammatory (reduce fungus that causes dandruff and seborrheic dermatitis

Olive Oil: Moisture + anti microbial  + anti inflammatory

One of the stylist in my salon had a client that had been using straight peppermint oil on her hair becauseeeeeeeee she enjoyed the tingly feeling but later realized she had burned a whole patch of her hair out. Castor Oil is #1 recommended because dry hair doesn’t progress. I typically recommend my clients to use it especially while wearing braids and “protective styles”. I also have my textured clients to add it into their budget friendly shampoos (shade lol). I use Argan Oil in the salon often I had 1 to 2 drops to my conditioner for my color clients especially.


Whew: I’m glad to have that off my chest. If you have any questions please leave them in the comments and share this good info with your family and friends.



Man the power of social media sometimes blows my mind. A few weeks back I sat and I watched the hashtag #blacksalonproblems pretty much explode. Some of the meme (a humorous image, video, piece of text, etc. that is copied (often with slight variations) and spread rapidly by Internet users) were hilarious but then some of them very true to the culture in the black salon. I have been a salon owner four years and have been a stylist for fourteen and I have witnessed some of those things first hand. Although those things are often considered the norm, they should have made a whole lot of “black” stylist feel some type of way about being called out like that. Most of the post made fun of the overall experience in the salon.

Time, professionalism, and results are some of the things that stuck out the most to me. They way technology set up right now time shouldn’t STILL be a major issue. There is really no excuse for it but I remember when I first started doing hair, I used an appointment book but even then it had 24hrs on paper for you to plan your day. I would write the person name and their service. For about eight years now I have been using online booking. I tell clients all the time “ that is the most accurate way to book me”. I have already timed the services and usually that leaves a little time in between to get the next person started, so when she is finished the other client is in rotation. That is something that I have perfected, and if by chance I am behind I am very honest with my client. Honestly my method has worked perfectly for me and it has allowed me to stabilize my finances because I am able to do a certain amount of people a day. Time is money point blank. Respect people time and I promise you they will respect yours. There have been times that my clients come in the door apologizing and willing to pay extra for being late.

Professionalism. You know how they say, “it is more than one way to skin a cat”. It is more than one way to enhance your skill set. Go beyond your client expectations. Wearing all black can be boring but really it looks better when you are positioning yourself as the expert. Have you ever put yourself in a new client position? They walk in the salon and everybody in gladiator sandals and maxi dresses, ummm which one of yall Andrea. That’s confusing. I typically where black everyday in the salon. I haven’t always done so but I have always known better. They teach all black from the first day of beauty school. The next thing is professional development. I sat in a class recently with a stylist that hadn’t taken a class in over 20 years. That is crazy. There are so many classes offered in our industry. NO STYLIST LEFT BEHIND lol ☺. About 90% of my clientele have natural hair but I still sit in on relaxer classes because I just want to know what’s going on. Formulas and packaging change often, what that product may have done before may not happen any more. There are 25,000 people in Georgia employed in beauty salons but guess what we still need more EXPERTS.

OK last thing. OMG where are the results people. I had a lady come in for a consultation that said she had been natural for 3 years I ain’t lying that lady had about 6 inches of hair. If you don’t specialize in that area just be up front and say I don’t do that. If you do weaves but when they take them out there hair hasn’t grown take responsibility for that. Perhaps this is a client that doesn’t visit the salon often but she still should walk away with a regimen from the professional who did the install telling her how to take care of hair moving forward and if she doesn’t her results will be hair breakage because dry hair doesn’t grow. Once they cross your threshold there should be a feeling of relief knowing that you will deliver results. When doing color be familiar with the color wheel. You can’t just slap color and on wait and see what will happen. Be comfortable enough to come with a formula that will guarantee results. When you don’t know what you doing you waste your time, product, and leave a bad taste in the clients’ mouth.


I personally think that salon etiquette has gone out of style. Mainly because it’s only a hand full of people that still even respect the salon. A lot of kitchenticians, built out basement salons, and salon suites going on in the industry right now. So once people start back coming to a structured salon, etiquette is the last thing on their mind.


  1. It’s really rude to sit in another stylist station. That person pays a weekly fee to run their business from that space. So they are responsible for anything that goes on there. Example: You sit done and have a pen in your pocket and then the fabric in the chair is punctured. Well when the owner sees that they are going to take it up with the stylist is assigned to that chair.
  2. Ma’am you cannot bring your WEN products in and ask the stylist to use them and be offended when they say no. If your stylist offers a signature service they can not guarantee the same results with unfamiliar products. Plus, a shampoo and conditioner all in one is strange anyway.
  3. Turn your ringer off on your devices.
  4. Minimum conversation should happen at the shampoo bowl. It is the one area in the salon that is designated for relaxation. SHHHHHH
  5. Send a text or call if you will be running behind. Although there is a grace period. Don’t assume.
  6. Book in advance. If you know your birthday, graduation dinner, and cousin wedding coming up. The stylist shouldn’t have be panicked to fit you in and you knew about those dates in advance.
  7. Respect the stylist. We go through hours of training, continuing education is a requirement, and most of us love what we do. We miss out of important functions sometimes just to make sure you look nice at your “important function”.
  8. Charge your phone before coming to the salon. We are using all our plugs and can’t give up an outlet for your phone.
  9. Please wait in the waiting area don’t just start roaming around. Where are you going?
  10. Be specific! When booking your appointment there is only a certain amount of time allotted for that service. So if you book for a twist set and get to the salon and change your mind and now you want a sew in. C’MON ma’am! There is no way that stylist can accommodate you.

Some of the first advice that people give you when you mention that you will be going into business for yourself is “Make sure you find your niche”. Do I suggest the same thing? ABSOLUTELY! Although I do think that’s a difficult thing to ask someone who may be in the beginning phases of branding. So here’s my story.

I started in the beauty industry really young and most importantly it was a time when other stylist and make up artist didn’t really share their “trade secrets” so I really relied on my family and friends to let me test on them. Growing up I was always called “Dollface”. It wasn’t something I cared to be called everyday but I did think that it was very flattering. So as I found my way in the make up industry I focused on the image of a doll. I visualized how a doll eyes were so bright and innocent, the cheeks were rosy, the lips were pouty, the nose really was cute a button and the texture of the skin was flawless. So every face that I touch I find that feature that I like on the client and I enhance it. It’s safe to say that my niche found me from a nickname.

With hair that took a little longer. After graduating from beauty school I focused more on being an all around stylist, afraid to turn money away. Until one day I just decided I didn’t like certain things and started saying NO. I hated doing relaxers it was just to many steps. I hated that the client was in the salon for so many hours. I would relax the hair, then deep condition, then trim, then roller set, and then let it dry, then style, THEN I almost lost my mind. Whew that was close I almost walked away from an industry that I loved so much.

If you follow me on social media IG:hairandymakeup IG: andreabgoss and FB :andreagoss you should know by now that I specialize in minimum chemical usage. Minimum chemical usage saves the strand and we all want our strands. I am so glad that healthy hair is here to stay. A beautiful head of hair is your best accessory. Optimum Hair Care produces Optimum Results.

Hope these three things help you find your niche:

  1. Take your time. You don’t have to know today.
  2. Live IT. Breathe IT. Study IT. Oh did I say STUDY!!!!
  3. Identify someone in your industry that will be available when you have questions, motivates you, and speaks life into you.